UX audit services
Our website UX agency aim is to provide brands with conversions-focused website UX audits that are full of full of actionable insights that can be used to drive results that lead to new customer acquisition.
UX Audit Agency
Our marketing agency specialise in the strategy and delivery of a range of performance focused Digital marketing audits. Our UX audit agency in Leeds plays a pivotal role by offering a wide spectrum of website UX audits, ranging from Heuristic Evaluations, Usability Testing, Content, Usability Testing, Error Handling and Feedback, and more!
Improved Understanding
Planning campaigns across multiple channels leads to improved visibility and wider engagement from your customers. Our website UX audit agency carefully allocate budgets across various media channels to ensure optimal exposure and engagement.
Bespoke audits
Bespoke plans based on your goals. We devise the best website UX update strategies across your website.
Better ROI
Our UX audit agency in Leeds also offers creative services to complement the media planning so we are able to design and deliver the content for your media plans. This includes designing eye-catching graphics, engaging videos, and compelling text copy for your website.
We’ve been working with Bidmark on our SEO and PPC, and the results have been excellent. Liam, Will and the wider team are professional, responsive and genuinely easy to work with. They took the time to understand our commercial objectives and translated that into campaigns that actually deliver. We’ve seen strong improvements in lead generation volume, increased web traffic and, most importantly, measurable ROI across our paid campaigns. Reporting is clear, communication is consistent and there’s always a proactive approach to optimisation and growth. A knowledgeable, friendly team who deliver real results – highly recommended.
From Ashley Young
Brilliant team, always there to help as well as getting great results. I recommend Bidmark to anyone who will listen. Can’t say enough great things about them. Thanks again to the team.
From Jack Cannon
First reached out to Liam @ Bidmark to enquire about redesigning our website @ WMS Entrance Systems – from that point the entire Bidmark team were extremely helpful, professional and most of all patient with the demands we set. The level of communication was great and we were kept informed and involved with the website development from start to finish. We would 100% recommend Bidmark for all web development and SEO needs. 10/10
From Thomas Rhall
We have used Bidmark across both our businesses and their in-depth knowledge of both add words and ergonomic website design is second to none. Will and Liam have a great understanding of client needs and translate that to great proven results.
From James Hillas
Bidmark built a fantastic website for us that perfectly reflects our firm. The process was smooth and the team was professional. Highly recommend!
From Thomas Harvey Solicitors
UX Audit Services
Our UX audit services are designed to help your business understand, and achieve your marketing and sales goals via website.
User Research and Analysis
The UX process often begins with user research, including user interviews, surveys, and data analysis to understand the target audience’s needs, preferences, and pain points.
Usability Testing
Our UX audit agency conducts usability testing sessions with real users to observe how they interact with the product and identify specific usability problems and pain points.
Accessibility Assessment
Our UX audit agency checks for compliance with accessibility standards (e.g., WCAG) to ensure that the product is usable by people with disabilities.
Content Evaluation
Analysing the quality and effectiveness of the content, including text, images, videos, and other media, to ensure it meets user needs and supports the overall user experience.
Why Choose Bidmark?
Our UX Audit Services provided by our UX audit agency in Leeds is designed for clients across the UK, EU and US. We play a pivotal role by offering a wide spectrum of UX auditing services, ranging from website development platforms & analytic platforms.
Our UX Audit Services provide you with a deep dive into your website development practices, offering insights that empower you to make informed decisions and drive growth. With our tailored approach, data-driven insights, and commitment to your success, we’re ready to guide you toward a brighter future.
Get in touch today to find out more.
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Who We’ve Worked With
FAQs
We build your UX audit around Core Web Vitals data, page speed, and how users actually interact with key landing pages, identifying where friction is costing you conversions. Where fixes require significant development work, we prioritise the simpler layout and content improvements first, so you see progress quickly without overcommitting budget upfront. This often runs alongside our wider marketing audit service.
Costs depend on the number of page templates, the length of your conversion funnels, and how much user behaviour data we need to review, such as session recordings and heatmaps. Our service typically includes a full usability review and a prioritised set of recommendations for improving layout and user flow. We’ll discuss your site and goals before providing a tailored quote.
Our UX audit findings cover Core Web Vitals performance, page speed issues, and how users interact with key landing pages, highlighting exactly where visitors are dropping off or struggling to convert. Recommendations are prioritised by impact and effort, so quick layout and content fixes are flagged separately from changes that need more significant development work, giving you a clear, actionable plan rather than an overwhelming list. This ties into our wider marketing audit service.
Most UX audits take 2–3 weeks to complete, depending on the number of page templates and the depth of user behaviour data being reviewed, such as session recordings and heatmap analysis. You’ll receive a full written report at the end, outlining key findings and a prioritised set of recommendations, so you know exactly where to focus first for the biggest impact.
Our UX audit process starts with gathering real user behaviour data through heatmaps, session recordings, and form abandonment tracking, so we can see exactly how people interact with your site rather than relying on assumptions. From there, we assess navigation clarity, visual hierarchy, and how well your templates perform across different devices and screen sizes. The result is a detailed blueprint that pinpoints the specific points where visitors are dropping off or getting stuck, giving you a clear, prioritised list of fixes rather than generic recommendations. To see how this fits into a broader review of your marketing performance, explore our marketing audit services.
We track improvements in Core Web Vitals, landing page engagement, and conversion rate on the specific pages we’ve reviewed, so you can see a direct link between the changes we recommend and real performance gains. These are reported through our marketing reporting service, alongside your wider campaign data.
Yes, we’ve carried out UX audits and layout improvements for businesses across retail, corporate, and service-based sectors. You can see examples of our wider client work on our case studies page, and we’re happy to share UX audit findings most relevant to your industry during a consultation.
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Our UX audits aims to provide a holistic assessment of a digital product’s user experience, offering insights and recommendations to enhance usability, user satisfaction, and the product’s overall success in achieving its objectives.